Comments on: UI musings http://www.monashreport.com/2006/04/08/ui-musings/ Technology ... politics ... marketing ... strategy ... life Wed, 08 Sep 2010 09:52:33 -0400 http://wordpress.org/?v=2.8.4 hourly 1 By: DBMS2 — DataBase Management System Services»Blog Archive » Oracle/Google/Apple merger – wow! Just — wow. http://www.monashreport.com/2006/04/08/ui-musings/#comment-7472 DBMS2 — DataBase Management System Services»Blog Archive » Oracle/Google/Apple merger – wow! Just — wow. Sun, 01 Apr 2007 11:02:05 +0000 http://www.monashreport.com/?p=46#comment-7472 [...] The Macintosh could become a serious Windows competitor. The Mac is quietly making an enterprise comeback anyway. Business intelligence, dashboards, and the like are constantly in the throes of UI re-invention. (I have some articles I the works about why the industry never seem to get them right, but in the mean time here is my UI overview article from last year.) [...] [...] The Macintosh could become a serious Windows competitor. The Mac is quietly making an enterprise comeback anyway. Business intelligence, dashboards, and the like are constantly in the throes of UI re-invention. (I have some articles I the works about why the industry never seem to get them right, but in the mean time here is my UI overview article from last year.) [...]

]]> By: Tim Shetler http://www.monashreport.com/2006/04/08/ui-musings/#comment-76 Tim Shetler Tue, 11 Apr 2006 18:52:54 +0000 http://www.monashreport.com/?p=46#comment-76 I would very much agree with the sentiment that user experience is too often overlooked or downplayed, and yet when done right, can create a big advantage. User interface, content, and performance all play a major role in the experience. At InQuira, we think that helping our clients optimize their customers' experience is the main goal, using a combination of our intelligent search and knowledge management products, and extensions of both designed to promote a positive user experience. InQuira's customer list includes automotive manufacturers BMW, Honda, Mazda, Jeep, Dodge, and Chrysler; telco service providers T-Mobile, AT&T, BellSouth, Verizon, and Bell Canada; and financial institutions Bank of America, Fidelity, E-Trade, and PayPal. These companies and others use InQuira in their contact centers and websites to enable faster, higher quality information access. I would very much agree with the sentiment that user experience is too often
overlooked or downplayed, and yet when done right, can create a big advantage.
User interface, content, and performance all play a major role in the experience.
At InQuira, we think that helping our clients optimize their customers’ experience
is the main goal, using a combination of our intelligent search and knowledge
management products, and extensions of both designed to promote a positive user
experience.

InQuira’s customer list includes automotive manufacturers BMW, Honda, Mazda, Jeep, Dodge, and Chrysler; telco service providers T-Mobile, AT&T, BellSouth, Verizon, and Bell Canada; and financial institutions Bank of America, Fidelity, E-Trade, and PayPal. These companies and others use InQuira in their contact centers and websites to enable faster, higher quality information access.

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